Privacy Policy

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Introduction

At https://flagstone-patio-restoration.localsolutionsonline.com, also known as flagstone-patio-restoration (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. As a responsible business, we understand the importance of maintaining trust with our customers, partners, and stakeholders. This Privacy Policy outlines our practices concerning the collection, storage, access, and processing of personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

Scope

This policy applies to all https://flagstone-patio-restoration.localsolutionsonline.com website, applications, services, and products. This means that whenever you interact with our platform, including when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, receive communications from us, or engage in any other way, this policy will govern the handling of your personal data.

It’s important to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies. When you access these linked platforms, you are subject to their respective privacy policies and terms.

Processing Activities

This policy governs interactions when you:

  • Use our applications and services as an authorized user
  • Visit our websites linked to this Privacy Statement
  • Receive communications from us, including newsletters, emails, calls, or texts/SMS
  • Provide feedback, ratings, or reviews
  • Engage in any other activity that involves the collection, processing, or disclosure of personal data

Personal Data Collection

We collect various types of Personal Data, including:

  • Account Information: login credentials, user ID, and password
  • Payment Information: credit card numbers, payment method, and billing address
  • Financial Information: transaction history, purchase amounts, and financial status
  • Purchase Information: products purchased, order history, and customer preferences
  • Mobile Device Identifiers: device IDs, IP addresses, and operating system information
  • Location Data: geographic location, city, state, or country
  • Feedback: ratings, reviews, and comments
  • Social Media Information: social media profiles, friend lists, and shared content
  • Product Information: product descriptions, images, and specifications

We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.

Cookies

We utilize cookies for improved user experience and analytics. Cookies are small text files that are stored on your device and can be used to personalize your browsing experience or track your behavior online. Our cookies fall into categories such as:

  • Strictly Necessary: essential for website functionality
  • Preference: helps us remember your preferences, such as language or font size
  • Analytics: allows us to track user behavior and improve our services

Users can control non-essential cookies through our Cookie Manager, which provides options to accept, reject, or customize cookie settings.

Retention and Deletion

We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data in accordance with applicable regulations and industry best practices. This means that we will only retain your personal data for as long as necessary to achieve the purpose for which it was collected.

Security Measures

We employ organizational safeguards and security measures to protect your Personal Data, including:

  • Encrypted communication: using secure protocols (HTTPS) to transmit sensitive information
  • Secure third-party processing: working with reputable partners who adhere to industry standards

Our security measures are designed to prevent unauthorized access, disclosure, modification, or destruction of personal data.

Children’s Privacy

We do not knowingly collect Personal Data from children under 18 years of age. If we discover that we have collected personal data from a child without consent, we will promptly delete the information and take steps to prevent further collection.

Your Rights

Depending on your geographical location, you have rights related to:

  • Access: obtaining a copy of your personal data
  • Rectification: correcting inaccurate or incomplete personal data
  • Erasure: deleting personal data that is no longer necessary
  • Restriction: limiting the processing of personal data
  • Portability: transferring personal data from one service provider to another
  • Objection: objecting to the processing of personal data for direct marketing purposes
  • Non-discrimination: not being treated unfairly due to exercising your rights
  • Filing appeals/complaints: submitting complaints or appealing decisions related to your rights

To exercise these rights, contact our privacy team, which will assist you in navigating the process.

Changes to Policy

We reserve the right to modify this Policy, and any changes will be posted on our website. We encourage you to regularly review our Privacy Policy to ensure that you are aware of any updates or modifications.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address.